Shipping Policies:
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States and all over the World using Federal Express. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.
Tracking Your Order:
An e-mail will be sent to you with a tracking numbers as soon as your order has been shipped.
Order Confirmations:
Upon submitting an order via the internet, an order confirmation will automatically email to the registered address on file. If you do not receive an order confirmation on screen or by email, please contact Customer Service (customerservice@danmicglobal.com).
Shipping & Handling:
Shipping Charges:
Parcel charges will apply to all ground and air shipments based on total Weight & Dimensions and will be calculated at time of order. If separate shipments are required to complete an order due to stock availability, no additional charges will be applied for subsequent shipments. All shipping charges and risk of loss are F.O.B. Seller's plant and are the responsibility of the purchaser.
Other Charges:
Hazardous Materials: Items with a hazardous materials classification may require an additional surcharge, which is automatically added to the shipping cost at time of order. Please note that hazmat items are restricted from air shipments – only available for ground delivery.
Oversize Charges: Certain items are considered dimensionally oversized requiring a different parcel rate, which is automatically reflected in the shipping cost at time of order.
Truck/Freight Deliveries: Charges for large items requiring drop shipment direct from the factory via truck are based on weight and destination. If the shipping location does not have a delivery dock, additional charges for liftgate service will automatically be added to the shipping cost at time of order.
Same week Shipping:
Web orders received by 12:00 p.m. PST for stocked merchandise (i.e. detailed description will show the item as: "In Stock") Monday through Friday, will ship as soon as possible, but no later than within two business days. New customer orders will ship at the earliest next day. Arrival date at the "Ship To Address" depends on method of shipment selected at time of order. NOTE: the "Transit Time" is the number of business days counted from from the date of shipping:
Standard Ground
Standard ground Trasit Time is on average 3-5 working days (excluding weekends) from the shipping date. Parcel charges are based on total weight and will be calculated at time of order. Saturday deliveries not available for web orders.
Rush Air Shipments
If you need an order as soon as possible, express shipment options are available. Saturday deliveries not available for web orders.
Pricing:
While every effort is made to ensure the accuracy of the pricing on the website, Danmic Global reserves the right to change prices without notice. If you receive special or contract pricing, you must link your online account to your ordering account in order to view and place orders with your pricing.
Payment Methods:
Credit Card: We accept Visa, MasterCard, Discover Card and American Express. Please provide the name, number and expiration date as they appear on the charge card.
Checks/Money Orders: Mail your check/money order made payable to Danmic Global along with your order. Include tax and shipping charges. Send all remittance to: Danmic Global, 2188 Vizcaya Circle, Campbell, CA 95008. Returned checks are subject to a $25.00 fee.
Order On Account: If you’re an existing customer with credit terms, you may order online using those terms by Linking your online account with your ordering account. For information on opening an account with Danmic Global, please call Customer Service.
All orders subject to credit approval
Sales Tax & Exemptions:
Sales Tax: sales tax is charged based on state and/or local tax percentage of the location receiving merchandise.
Exemptions: orders will calculate tax until we have received and validated a copy of your exemption or resale certificate for each state receiving merchandise.
- If you are unsure about your tax status on file with Danmic Global, please contact Customer Service.
- If you are an existing customer with verified state tax exemption status, your online account must be Linked to place tax-exempt orders online.
- If you’ve already placed an order online but not yet provided a certificate, sales tax will be credited and exempt status will apply to all future orders upon receipt and verification of the applicable certificate.
Tax or Resale Certificates can be mailed or faxed. Please be sure to include your customer number.
Mail To:
Attn: Tax Department
Danmic Global Medical
2059 Camden Avenue #281
San Jose, CA 95124
Invoice Copies:
Danmic Global. LLC reserves the right to change this policy at any time
Edited 12/31/2012